Terms and Conditions
Welcome to LUXOR FIREPLACES LLC. These Terms and Conditions ("Terms") govern your use of the website https://luxorfireplaces.us (the "Site") and your purchase of any products from LUXOR FIREPLACES LLC. By accessing or using our Site, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. Please read them carefully.
1. Acceptance of Terms
By visiting our Site, placing an order, or otherwise using our services, you confirm that you are at least 18 years old or are visiting the Site under the supervision of a parent or guardian, and you agree to these Terms. If you do not agree to these Terms, please do not use our Site.
2. About Us
LUXOR FIREPLACES LLC is an online retailer specializing in high-quality jewelry, specifically stud earrings and other apparel and accessories. We are an LLC registered in the US.
. Company Name: LUXOR FIREPLACES LLC
. Website: https://luxorfireplaces.us
. Address: 1220 Garcia St NE, Albuquerque, New Mexico 87112, US
3. Privacy Policy
Your privacy is very important to us. Our Privacy Policy, which explains how we collect, use, and disclose your personal information, is incorporated by reference into these Terms. Please review our Privacy Policy [link to privacy policy page, if available, otherwise consider adding a placeholder for the business to link it].
4. Product Information,
Pricing, and Availability
We strive to ensure that all product descriptions, images, and pricing on our Site are accurate and up-to-date. However, errors may occur.
. Product Descriptions: We attempt to be as accurate as possible. However, LUXOR FIREPLACES LLC does not warrant that product descriptions or other content of this Site is accurate, complete, reliable, current, or error-free.
. Pricing: All prices are listed in US Dollars (USD). Prices are subject to change without notice. In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
. Availability: Product availability is not guaranteed. If an item you ordered is out of stock, we will notify you as soon as possible and issue a full refund.
5. Payment Terms
We accept a variety of secure payment methods for your convenience:
. Credit/Debit Cards (Visa, Mastercard, American Express)
. PayPal
. Apple Pay
. Stripe
. Google Pay
All payments are processed securely. Your order will not be shipped until payment has been successfully processed and verified. Applicable taxes will be added to your order total at checkout.
6. Order Acceptance and Cancellation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. If we cancel an order, we will notify you and issue a full refund.
7. Shipping and Delivery
We are committed to getting your jewelry to you as quickly and efficiently as possible.
. Order Processing Time: All orders are processed and prepared for shipment within 1-2 business days from the date of purchase.
. Shipping Rates & Times: We offer Standard Shipping with an estimated delivery time of 3-7 business days within the United States.
. Free Shipping: We are pleased to offer Free Standard Shipping on all orders to customers within the US.
. Domestic Shipping Only: LUXOR FIREPLACES LLC currently ships exclusively within the United States. We do not offer international shipping at this time.
. Risk of Loss: The risk of loss and title for all products purchased from LUXOR FIREPLACES LLC pass to you upon our delivery to the shipping carrier.
8. Returns, Refunds, and Exchanges
We want you to be completely satisfied with your purchase.
. Return Window: You may return eligible items within 30 days of the delivery date.
. Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.
. Return Shipping Costs: The customer is responsible for covering the cost of return shipping.
. Restocking Fee: We do not charge any restocking fees for returns.
. How to Initiate a Return: To initiate a return, please contact our customer service team at support@luxorfireplaces.us with your order number and details about the product you would like to return. We will provide you with instructions on how to proceed.
. Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
. Exchanges: If you need to exchange an item, please contact us at support@luxorfireplaces.us.
9. User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
10. Intellectual Property
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of LUXOR FIREPLACES LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of LUXOR FIREPLACES LLC and protected by U.S. and international copyright laws.
11. User Conduct
You agree not to use the Site in any way that:
. Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
. Impersonates any person or entity.
. Interferes with or disrupts the Site or servers or networks connected to the Site.
. Involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing or "spam."
12. Disclaimer of Warranties
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY LUXOR FIREPLACES LLC ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. LUXOR FIREPLACES LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
13. Limitation of Liability
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LUXOR FIREPLACES LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
14. Indemnification
You agree to indemnify, defend, and hold harmless LUXOR FIREPLACES LLC, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. LUXOR FIREPLACES LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with LUXOR FIREPLACES LLC in asserting any available defenses.
15. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to, or use of, the Site or these Terms shall be instituted exclusively in a state or federal court located in New Mexico.
16. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
18. Entire Agreement
These Terms and any policies or operating rules posted by us on this Site constitute the entire agreement and understanding between you and LUXOR FIREPLACES LLC and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
19. Contact Information
If you have any questions about these Terms and Conditions, our policies, or your purchases, please contact us:
. Company Name: LUXOR FIREPLACES LLC
. Website: https://luxorfireplaces.us
. Email: support@luxorfireplaces.us
. Phone: (859) 425-1251
. Address: 1220 Garcia St NE, Albuquerque, New Mexico 87112, US
. Customer Service Hours: Monday-Friday 9AM-5PM EST