GDPR Compliance Statement
Effective Date: [January 29, 2026 ]
LUXOR FIREPLACES LLC, operating at https://luxorfireplaces.us, is committed to protecting the privacy and security of the personal data of our customers and website visitors. While our primary operations and customer base are located in the United States, we recognize and are dedicated to upholding the principles of the General Data Protection Regulation (GDPR) for any personal data we process that originates from individuals within the European Union (EU). This statement outlines our approach to data protection, consistent with GDPR requirements.
1. Who We Are
LUXOR FIREPLACES LLC is an LLC based in the United States.
. Our Address: 1220 Garcia St NE, Albuquerque, New Mexico 87112, US
. Website: https://luxorfireplaces.us
2. Personal Data We Collect
When you visit our website, make a purchase, or interact with us, we may collect various types of personal data. This includes:
. Identity Data: Name, title.
. Contact Data: Billing address, shipping address, email address, telephone numbers.
. Financial Data: Payment card details (processed securely by third-party payment processors; we do not store full card details on our servers).
. Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
. Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
. Usage Data: Information about how you use our website, products, and services.
. Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How and Why We Collect Your Data (Lawful Basis)
We collect and process your personal data based on the following lawful grounds as defined by the GDPR:
. Performance of a Contract: To fulfill your orders and deliver the products you purchase from us, including processing payments and managing shipping.
. Legitimate Interests: To operate and improve our business, provide customer support (including during customer service hours Monday-Friday 9AM-5PM EST), understand how you use our services, personalize your experience, prevent fraud, and maintain the security of our website. We ensure these interests do not override your fundamental rights and freedoms.
. Consent: Where you have given us clear consent to process your personal data for a specific purpose, such as signing up for marketing emails. You have the right to withdraw your consent at any time.
. Legal Obligation: To comply with legal or regulatory obligations, such as tax laws or consumer protection laws.
4. How We Use Your Data
We use your personal data for various purposes, including:
. To process and fulfill your orders for stud earrings and other jewelry items.
. To manage your account and provide customer support.
. To communicate with you regarding your orders, inquiries, or service updates.
. To improve our website, products, and services.
. To detect and prevent fraud and enhance security.
. To send you marketing communications if you have opted in to receive them.
. To comply with legal obligations.
5. Your GDPR Data Protection Rights
If you are an individual located in the European Union, you have specific rights under the GDPR regarding your personal data. LUXOR FIREPLACES LLC is committed to facilitating the exercise of these rights:
. The Right to Be Informed: You have the right to be provided with clear, transparent, and easily understandable information about how we use your personal data and your rights. This statement serves that purpose.
. The Right of Access: You have the right to request a copy of the personal data we hold about you.
. The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
. The Right to Erasure ("Right to Be Forgotten"): You have the right to request that we delete your personal data in certain circumstances.
. The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
. The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller, where technically feasible.
. The Right to Object: You have the right to object to our processing of your personal data in certain situations, particularly where processing is based on legitimate interests or for direct marketing purposes.
. Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. We do not currently use such automated decision-making.
To exercise any of these rights, please contact us at support@luxorfireplaces.us or (859) 425-1251.
6. Data Security
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. This includes using SSL encryption for data transmission, securing our WooCommerce platform, and regularly reviewing our security practices. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically means retaining data for the duration of our relationship with you and for a period thereafter to comply with legal obligations.
8. Sharing Your Data
We may share your personal data with trusted third-party service providers who assist us in operating our business and providing services to you. These include:
. Payment Processors: Such as Credit/Debit Cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Stripe, Google Pay to securely process your payments. We do not store full payment card details on our servers.
. Shipping and Delivery Services: To fulfill your product orders.
. Website Hosting and IT Support: Providers that maintain our online store infrastructure.
. Analytics Providers: To help us understand website usage and improve our services.
All third parties are required to respect the security of your personal data and to treat it in accordance with the law. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
9. International Data Transfers
LUXOR FIREPLACES LLC operates from the United States. If you are an individual located in the European Union, please be aware that any personal data you provide to us will be transferred to and processed in the United States. The United States does not have the same data protection laws as the EU. We will ensure that any such transfer is subject to appropriate safeguards, such as Standard Contractual Clauses, to protect your data in accordance with GDPR requirements.
10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.
11. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently received personal data from a child under 16, we will delete such information from our records.
12. Changes to This GDPR Compliance Statement
We may update this GDPR Compliance Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, so please review it periodically. Your continued use of our website after any changes signifies your acceptance of the updated statement.
13. Contact Us
If you have any questions about this GDPR Compliance Statement, wish to exercise any of your rights, or have any other privacy-related concerns, please do not hesitate to contact us:
. LUXOR FIREPLACES LLC
. Address: 1220 Garcia St NE, Albuquerque, New Mexico 87112, US
. Email: support@luxorfireplaces.us
. Phone: (859) 425-1251