Contact Us

We at LUXOR FIREPLACES LLC love connecting with our customers. Whether you have questions about our jewelry, need assistance with an order, or want styling advice, our team is here to help.

Live Chat

. Chat with us instantly for quick support and guidance
. Available Monday–Friday: 9:00 AM – 5:00 PM EST
. Access live chat directly on our website at https://luxorfireplaces.us

Phone

. Speak directly with our customer service team for any inquiries or assistance
. Phone: (859) 425-1251
. Hours: Monday–Friday: 9:00 AM – 5:00 PM EST

Email

. Reach out to us anytime via email and we will respond promptly
. Email: support@luxorfireplaces.us
. Include your order number and details in your message for faster support

Mailing Address

. You can also contact us via traditional mail
. Address: 1220 Garcia St NE, Albuquerque, New Mexico 87112, United States

Customer Support Commitment

. We are committed to providing a seamless shopping experience for our customers
. Your inquiries are important to us, and we strive to respond to all questions within one business day

Feedback

. We welcome your feedback on our products, services, or website
. Your suggestions help us improve and provide the best jewelry experience possible