Accessibility Statement
At LUXOR FIREPLACES LLC, operating at https://luxorfireplaces.us, we are committed to ensuring that our website is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and, in doing so, adhere to many of the available standards and guidelines.
Commitment to Accessibility
LUXOR FIREPLACES LLC is dedicated to providing an inclusive online experience for all customers. We believe everyone should be able to access our products and services with ease and dignity. Our commitment to accessibility is an ongoing process as we strive to meet and exceed Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Measures to Support Accessibility
We take the following measures to ensure accessibility of https://luxorfireplaces.us:
. Accessible Design: Our website is designed with accessibility best practices in mind, aiming for clear navigation, logical structure, and readable content.
. WCAG Conformance: We strive to conform to WCAG 2.1 Level AA, which provides guidelines for making web content more accessible to people with disabilities.
. Alternative Text for Images: We aim to provide descriptive alternative text for all meaningful images, allowing screen readers to convey image content to users.
. Keyboard Navigation: Our website is designed to be navigable using a keyboard, without requiring a mouse.
. Color Contrast: We use appropriate color contrast ratios to ensure text is legible for users with various visual impairments.
. Ongoing Review: We regularly review our website and solicit feedback to identify and address potential accessibility barriers.
Feedback and Assistance
Despite our best efforts to make https://luxorfireplaces.us fully accessible, some content may not yet be fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. We are continually improving and welcome your feedback on the accessibility of our website.
If you encounter any accessibility barriers or have suggestions on how we can improve our website's accessibility, please do not hesitate to contact us. We value your input and are committed to making reasonable accommodations to ensure our services are accessible to all.
You can reach us:
. By Email: support@luxorfireplaces.us
. By Phone: (859) 425-1251
. Address 1220 Garcia St NE, Albuquerque, New Mexico 87112, US
Our customer service team is available Monday-Friday, 9AM-5PM EST, and will be happy to assist you. We aim to respond to accessibility feedback within a reasonable timeframe and will do our utmost to address your concerns.